Terms and Conditions

Terms and Conditions


1. Conditions Applicable


(a) These conditions shall apply to services and goods provided by Premier Results Limited of 4 Edgecot Grove, South Tottenham London N15 5HD (hereafter referred to as PR) to its clients, both individual and corporate to the exclusion of all other terms and conditions including any terms and conditions which the Client may purport to apply under any letter of engagement or similar document.


(b) Client shall refer to individual and corporate as appropriate. Any reference to corporate shall refer to a company or other form of corporate body. Any reference to an individual shall refer to that person only. No variation to these conditions shall be applicable unless agreed in writing by the Company.


2. Payment


(a) All work will be undertaken at the price agreed between PR and its agreed client. Any variation in price will be subject to negotiation between the parties and all prices quoted are exclusive of VAT (at the prevailing rate). The final decision regarding any variation in pricing from the previously agreed will rest with PR. 


You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.


(b) Payment is required within 14 days of the date of invoice (unless agreed otherwise with PR accounts team. PR require 50% deposit at the time of booking for any bookings with a value of £400 or over. This can be paid via credit card or PayPal at the time of booking.


(c) Payment of all outstanding regularly contracted services invoices must be made within 14 days. Failure to pay prior to this date will result in interest being charged on the outstanding balance at the rate of 5% higher than the stated Bank of England Base Rate at the point of the charge being applied. Each 7-day period the debt remains outstanding will attract a further interest charge as above.


3. Liability 


(a) Neither PR, nor its specialists or agents, shall be liable for any loss or damage of personal property belonging to the client or its employees, servants, agents or any other person to whom it may incur liability.


(b) Neither PR, nor its specialists or agents, shall be liable for any death or injury occurring during or after the provision of PR’s services and/or goods to the client resulting from the use of such goods or provision of such services or otherwise except to the extent that such death or personal injury arises from any negligent act or omission of PR, its specialists or agents.  


(c) PR, its specialists or agents, will hold suitable insurance in respect of all foreseeable risks both corporate and individual. Copies of all insurance policies currently in force are held by PR, its specialists or agents, and are available for inspection as required.


4. Client Disclosure and Information


(a) Clients must disclose any medical or physical information that a reasonable person would consider as relevant to any treatment they would receive.


(b) Clients must disclose any change in medical or physical circumstance that has occurred since their initial disclosure to PR, its specialists or agents.


(c) PR, its specialists or agents cannot be held liable resulting from the failure to disclose any condition, or change of condition as required in (a) and/or (b).


(d) All client information provided to PR, its specialists or agents will be held under the terms of the Data Protection Act and no disclosure of any information held will be made without the client’s permission or relevant legal authority.


5. Cancellations


(a) Individual clients must give notice of any cancellation to PR, its specialists or agents, more than 48 hours prior to the commencement of the appointment.


(b) Corporate clients must give notice of any cancellation to PR, its specialists or agents, more than 72 hours prior to the time of the commencement of the event. Such clients must ensure that such a cancellation has been physically received by PR, its specialists or agents. Leaving of a ‘message’ is insufficient, such contact must be by physically speaking to PR, its specialists or agents, or by receipt of an acknowledgement from PR, its specialists or agents.


(c) Where any event or appointment is cancelled by PR, its specialists or agents, then any fees already paid to PR, its specialists or agents, will be refunded in full or an alternative offered, except as provided for by any other paragraph in this agreement.


(d) Any cancellation made outside of the time limits in (a) and/or (b) will attract payment in full for the services contracted or booked.


6. Health and Safety


The client undertakes that they will ensure that a safe working environment is provided at all times for PR, its specialists or agents. The client will undertake any health and safety risk assessment as required under legislation and ensure that regular monitoring is undertaken of such an assessment. The client undertakes to provide, at their expense, any induction training that may be required for their building or environment.


7. Treatment Facilities


(a) The client will provide a suitable room or treatment area for the provision of services by PR, its specialists or agents.  


(b) The maintenance and cleaning of that room will be the responsibility of the client.


(c) The room will be provided with easily accessible washing facilities for PR, its specialists or agents.


(d) PR reserves the right to cancel any services, at the expense of the client, if the room provided does not meet the standards that a reasonable person would consider suitable for such treatments as are provided by PR, its servants or agents.


8. Assignment


PR may assign, licence or sub-contract all or any part of its rights and obligations under this agreement.


9. User reviews and comments


You agree that your comments will not violate any right of any third party, including privacy, trademark, copyright, personality or other person or proprietary right. You also agree your comments will not contain obscene, unlawful or abusive material. 


You may only use accurate e-mail address, and ensure all information provided to PR is genuine.  You are solely responsible for any comments you make and their accuracy.  PR take no responsibility and assume no liability for any comments posted by you or any third party. 


10. Governing Law



This contract is subject to the law of England and Wales. Any and all disputes arising out of this contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales.